- The first online booking engine for holiday dialysis
Supported by

How can we help?

Browse our FAQ section to find the answers you need.

Search all Patient FAQ

How do ratings & reviews work?

What are the payment methods for treatment?

Do I pay a booking fee to

When do I pay for my treatment?

Can I make a reservation without a credit card?

Do I prepay for my treatment?

What should I write in a review?

Can I edit my review after submission?

Can I edit my rating after submission?

Which Internet browsers work better with

Who are's partners?

How is safe?

What are's Terms of Use?

I cannot find my confirmation email. What should I do?

I do not receive notification emails from What should I do?

What is EHIC?

Am I entitled to EHIC?

How it works?

How is my personal and business data used on

How is complying with the General Data Protection Regulation (GDPR)?

How is the cost of treatment determined?

How to prepare for my treatment?

I have trouble communicating with the healthcare provider after I requested a quote.

Do providers accept private/public insurance?

When do I have to write a review for a provider?

Why should I choose

Can't find what you're looking for?

Send us a message and let us know what your question is about.

Contact us